Return & Refund Policy
Thank you for shopping at our jewelry-clothing-gifts store. We understand that sometimes a product may not meet your expectations or may arrive damaged, and we want to make sure you have a hassle-free shopping experience with us. Please take a moment to review our return and refund policy below.
Return Policy: We do not offer exchanges or returns on any of our products, except in the case of damaged or defective merchandise. If you receive a damaged or defective product, please contact us within 7 days of receiving the item, and we will work with you to arrange for a refund.
Refund Policy: If you receive a damaged or defective product, we will offer a full refund or replacement, whichever you prefer. Please note that we may require photo evidence of the damage or defect in order to process your refund. If we approve your refund request, we will issue the refund within 7 business days of receiving the request.
We take great care in packaging our products to ensure that they arrive in excellent condition. However, if your product arrives damaged due to shipping or any other reason, please contact us immediately so that we can work with you to resolve the issue.
Please note that we cannot be responsible for any damage caused by improper handling or use of our products after they have been received.
We appreciate your understanding of our return and refund policy, and thank you for choosing to shop with us. If you have any questions or concerns, please do not hesitate to contact us at: firstname.lastname@example.org